InslyHost (Pty) Ltd, at its sole discretion, reserves the right to change or modify any of the terms, conditions and operation of this Website at anytime. By using this service, the user waives any rights or claims it may have against InslyHost (Pty) Ltd., regarding such changes.
Without limiting the foregoing, InslyHost (Pty) Ltd. shall not be liable to you or your business for any incidental, consequential, special or punitive damages, lost or imputed profits or royalties arising out of this agreement, or any goods or services provided, whether for breach of warranty or any obligation arising therefrom or otherwise, whether liability is asserted in contract or not (including negligence and strict product liability) and irrespective of whether you have been advised of the possibility of any such loss or damage.
Hereby, each party waives any claims that these exclusions deprive such party of an adequate remedy. You acknowledge that third party product and service providers advertise their products and services on the InslyHost (Pty) Ltd. website. InslyHost (Pty) Ltd.
forms partnerships or alliances with some of these vendors from time to time in order to facilitate the provision of these products and services to you. However, you acknowledge and agree that at no time is InslyHost (Pty) Ltd. making any representation or warranty regarding any third party’s products or services, nor will InslyHost (Pty) Ltd.
be liable to you or any third party for any claims arising from or in connection with such third party products and services. Hereby, you waive and disclaim any rights and claims you may have against InslyHost (Pty) Ltd. with respect to third party products and services, to the maximum extent allowable by law.
This Policy sets out the manner in which InslyHost (Pty) Ltd. manages personal information collected from or submitted by you, the user, when visiting InslyHost (Pty) Ltd’s website(s).
The below websites contain information and applications for protecting minors from problematic online content:
InslyHost (Pty) Ltd. provides Pay Per Click (PPC) services as specified in this agreement.
Any loss of revenue or contractual agreements between the Customer and their supplier or profits.
This Manual is published in terms of Section 51 of the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000) (“the Act”). The Act gives effect to the provisions of Section 32 of the Constitution, which provides for the right of access to any information held by the State and to any information held by another person that is required for the exercise and/or protection of any right. The reference to any information in addition to that specifically required in terms of Section 51 of the Act does not create any right or entitlement (contractual or otherwise) to receive such information, other than in terms of the Act.
InslyHost (Pty) Ltd. provides Internet Services to its customers, in both the business and home market. InslyHost (Pty) Ltd. supports the constitutional right of access to information and we are committed to provide you access to our records in accordance with the provisions of the Act, the confidentiality we owe third parties and the principles of South African law.
2. Availability of This Manual
A copy of this Manual is available on our website PROATIA_Manual.pdf or by sending a request for a copy to the Information Officer by email. The Manual may also be obtained from our head office, the South African Human Rights Commission (“SAHRC”) at the addresses set out below. This Manual will be updated from time to time, as and when required.
3. How to Request Access to Records Held By InslyHost (Pty) Ltd.
Requests for access to records held by InslyHost (Pty) Ltd. must be made on the request form that is available on our website, from the SAHRC website (www.sahrc.org.za) or the Department of Justice and Constitutional Development (www.doj.gov.za) (under “regulations”). Note that requests need not be accompanied by payment, but will only be processed upon payment of the prescribed fees.Requests for access to records must be made to our Information Officer at the address, fax number or electronic mail address provided for below.The requester must provide sufficient detail on the request form to enable the Information Officer to identify the record and the requester.
The requester should also indicate which form of access is required and indicate if he or she wishes to be informed in any other manner and state the necessary particulars to be so informed.The requester must identify the right that he or she is wanting to exercise or protect and provide an explanation of why the requested record is required for the exercise or protection of that right.
If a request is made on behalf of a person, the requester must then submit proof, to the satisfaction of the Information Officer of InslyHost (Pty) Ltd., of the capacity in which the requester is making the request.The standard form that must be used for the making of requests is attached as Annexure 1. Not using this form could cause your request to be refused or delayed (if you do not provide satisfactory or sufficient information or otherwise).Kindly note that all requests to InslyHost (Pty) Ltd. will be evaluated and considered in accordance with the Act. Publication of this manual and describing the categories and subject matter of information held by InslyHost (Pty) Ltd. does not give rise to any rights (in contract or otherwise) to access such information or records except in terms of the Act.
4. Contact Details
Name of Private Body: InslyHost (Pty) Ltd.
Designated Information Officer: Silas Selekane
Email address of Information Officer: [email protected]
211 Pelser Avenue,
Fax number: 0866992171
5. How to Access the Guide as Described in Section 10 of the Act
The Guide described in Section 10 of the Act is due in August 2003. From that date it will be available from the South African Human Rights Commission. Please direct any queries to The South African Human Rights Commission:
The Research and Documentation Department
Private Bag 2700
Telephone: 011 877 3600 or 011 877 3622
Fax: 011 403 0668
E-mail: [email protected]
6. Voluntary Disclosure
InslyHost (Pty) Ltd. has not published a notice in terms of Section 52(2) of the Act, however, it should be noted that the information relating to InslyHost (Pty) Ltd. and its services is freely available on InslyHost (Pty) Ltd.’s website. Certain other information relating to InslyHost (Pty) Ltd. is also made available on such website from time to time.Further information in the form of marketing brochures, any advertising material and other public communication is made available from time to time.
7. Records Available in Terms of Other Legislation Section 51 (1)(d)
Information is available in terms of the following legislation, if and where applicable.
Basic Conditions of Employment No. 75 of 1997
Closed Corporation Act No. 69 of 1984
Companies Act 61 of 1973
Electronic Communications and Transactions Act 25 of 2002.
Labour Relations Act 66 of 1995Promotion of Access to Information Act No. 2 of 2000
Regional Services Councils Act No. 109 of 1985
Skills Development Levies Act No. 9 of 1999
Skills Development Act No. 97 of 1998
Unemployment Contributions Act No. 4 of 2002
Unemployment Insurance Act No. 63 of 2001
Value Added Tax Act No. 89 of 1991
7.1. Access to the records held by the private body in question.
i. The latest notice regarding the categories of records of the body, which are available without a person having to request access in terms of this Act in terms of section 52(2) Section 51(1)(c) – Not applicable
8. RECORDS HELD BY InslyHost (Pty) Ltd
InslyHost (Pty) Ltd maintains records on the following categories and subject matters. However, please note that recording a category or subject matter in this Manual does not imply that a request for access to such records would be honoured. All requests for access will be evaluated on a case-by-case basis in accordance with the provisions of the Act.
8.1 Internal Records
8.2 Personnel Records
Personnel refers to any person who is employed by, works for or provides services to or on behalf of InslyHost (Pty) Ltd. and receives or is entitled to receive any remuneration and any other person who assists in carrying out or conducting the business of InslyHost (Pty) Ltd. This includes, without limitation, directors, executive directors, non-executive directors, all permanent, temporary and part-time staff, as well as contract workers. Personnel records include the following:
8.3 Customer Records
Please be aware that InslyHost (Pty) Ltd. is very concerned about protecting the confidential information of its customers. Please motivate any request for customer information with extreme caution, having regard to Sections 63 to 67 of the Act.
Customer information includes the following:
Records generated by or within InslyHost (Pty) Ltd. pertaining to customers, including transactional records.
8.4 Technical Records
8.5 Other Parties
Records are kept in respect of other parties including, without limitation, contractors, suppliers, joint ventures, service providers and general market conditions. In addition, such other parties may possess records, which can be said to belong to InslyHost (Pty) Ltd.
The following records fall under this category:
8.6 Other Records
Further records are held including:
Research information belonging to InslyHost (Pty) Ltd., whether carried out by InslyHost (Pty) Ltd. or commissioned from a third party.
InslyHost (Pty) Ltd. reserves the right to amend the Acceptable Usage Policy for our Shared Hosting service as necessary. This is to ensure optimal performance across our network for the majority of our Shared Hosting clients.
InslyHost (Pty) Ltd. is engaged in supplying quality services to its customers. To ensure the integrity of the network and to offer customers fair and equal usage, InslyHost (Pty) Ltd. solely reserves the right to undertake the necessary steps to prevent excessive usage by the following means:
To ensure service levels within the Shared Hosting platform are maintained, 1 grid utilises various methods to protect its subscribers and associated systems from abuse which includes, but is not limited to, the following:
Max number of outbound mail an hour: 600
Max number of recipients per mail: 25
If a Shared Hosting package is cancelled within 6 months, the customer is liable to pay for his or her free domain.
Domain Registrations as a Reseller
When registering a domain as a reseller, it has to be registered with the correct beneficiary details of the domain end user and not that of the reseller.
The User undertakes to use 1 grid’s services in accordance with any restrictions imposed under the following legislation:
All cases of violation of the above Acceptable Use Policy should be reported to [email protected]
InslyHost (Pty) Ltd. reserves the right to change or modify any of the terms and conditions contained in this agreement.
InslyHost (Pty) Ltd. shall be entitled, without prejudice to any of its other rights under this Agreement and/or in law and by giving written notice, to immediately cancel this Agreement or to claim immediate specific performance of all of your obligations whether or not due for performance, in either event without prejudice to InslyHost (Pty) Ltd.’s right to claim damages.
Should a local domain, i.e. CO.ZA or .ORG.ZA, expire but fall within the stipulated grace period, a “Domain Rescue” fee will be applicable after successfully retaining the domain after the expiration thereof.
Should a local domain, i.e. CO.ZA or .ORG.ZA, expire and fall outside the stipulated grace period, a “Domain Rescue” will also be applicable upon the domain successfully being retained after the expiration thereof.
Should an international domain expire but fall within the stipulated grace period, a “Domain Rescue” fee will apply if the domain is retained after the expiration thereof. In cases where we are charged over and above the prescribed minimum fee by the Registrar, these fees will be carried over to the customer.
Should an international domain expire but fall outside of the stipulated grace period, a “Domain Rescue” fee will also apply if the domain is retained after the expiration thereof. In cases where we are charged over and above the prescribed minimum fee by the Registrar, these fees will be carried over to the customer.
Definition: “A downgrade occurs when changing your current package to a package with a lower cost.”
Example: Changing from a Linux Large account at R199 to a Linux Medium account at R79 would be considered a downgrade.
1. Use of Account Holder information for promotional purposes
InslyHost (Pty) Ltd. may include your name and contact information in directories of InslyHost (Pty) Ltd.’s service subscribers for the purpose of promoting the use of the services by potential customers. However, InslyHost (Pty) Ltd. is not authorised to print your name, trademarks or other identifying personal information in any other advertising or promotional materials without your prior written consent.
2. Use of Account Holder consumer credit information
The Parties record that InslyHost (Pty) Ltd. intends to disclose information to third parties (including registered credit bureaux) concerning your payment history and account status, and you hereby consent to InslyHost (Pty) Ltd., compiling and retaining any consumer credit information and confidential information about you for the purposes of filing InslyHost (Pty) Ltd.’s customers’ consumer credit information with third parties, including credit bureaux such as Compuscan; and you have consented to InslyHost (Pty) Ltd. providing a credit bureau with this data. The credit bureaux are further authorised to upload the data to its database and share it with its subscribers as allowed for in terms of legislation.
By accepting these terms and conditions during your application you confirm that you have read and agreed to the domain registration agreement of our third-party domain partner, found here.
Website owner: InslyHost (Pty) Ltd.
Registered Number: 2017/531424/07
Directors: S Selekane
Phone: 012 386 0149
E-mail: [email protected]
Web site: www.1-grid.com
211 Pelser Avenue,
With the exception of any third-party materials and background technology, the Customer is deemed the owner of the Custom Website and Customer Content designed by InslyHost (Pty) Ltd. “Customer Content” refers to all content or information (including, but not limited to, any text, music, sound, photographs, video, graphics, data, or software), in any medium, provided by the Customer to InslyHost (Pty) Ltd., “Third-Party Materials” refers to any content, software, or other computer programming material that is owned by an entity other than InslyHost (Pty) Ltd., and licensed by InslyHost (Pty) Ltd. or generally available to the public, including the Customer, under published licensing terms, and that InslyHost (Pty) Ltd. will use in the development of or to display or run a Custom Website. This excludes, without limitation any content, graphic, video, music, sound manipulation to images or video supplied by the Customer to InslyHost (Pty) Ltd.
The graphics utilised from the graphics library of InslyHost (Pty) Ltd. (if requested) are licensed from third-party suppliers OR obtained on a free-to-use basis. InslyHost (Pty) Ltd. will provide the Customer a limited, personal, nonexclusive, nontransferable license to use the graphics during the term of this Agreement. Upon written request, InslyHost (Pty) Ltd. will deliver the Customer’s source files and database script, if applicable, at a predetermined price, indicated upon request from the Customer, for the source code. The Customer will be required to remit full payment of the fees prior to InslyHost (Pty) Ltd. providing the information via a method agreed upon between InslyHost (Pty) Ltd. and the Customer. Further, InslyHost (Pty) Ltd. will bill pro-rata from the time of signup.
InslyHost (Pty) Ltd. reserves the right to refuse any material that it considers offensive.
Is considered to be entered upon first presentation of the website design to the customer. The Review stage lasts 5 days at which point after the status of the website will then switch to Deployment. The automatic update of the review status will take place if InslyHost(Pty) Ltd. does not hear back from the customer regarding any amendments or changes that the customer wishes to effect. Should we receive communication during this timeframe, InslyHost (Pty) Ltd. will execute the changes and then present the customer with the modifications at which point the status of the Website will then move into a Deployment status. Please be aware that you will only be permitted to request one set of changes after you have received the first draft of your website, unless the update is due to a fault of ours. Any further changes will need to be addressed during your monthly update requests.
Is considered to be a final status and commences after the Review stage. The customer accepts that with no communication from them to InslyHost (Pty) Ltd. during a review process (5 days after the first presentation), InslyHost (Pty) Ltd. will accept the customer’s silence as assent to deploy their website.
Free Domain – this applies to only .co.za & .com domain registrations free for the first year, thereafter renewal fees has to be paid.