WordPress plugin causing you grief? WordPress website needs debugging? Let us fix it quick.
We can do the admin database work or set up redirects so you’re free to focus on your business.
Pick your plan based on how much you will need done per month. Points go towards tasks completed by our experts. Every task in the WordPress Premium Support catalog costs one point, regardless of the amount of time taken. All plans include Site Recovery.
Not sure which plan to choose? Call 071 545 5541 for a free consultation today.
What kind of tasks can our WordPress experts do for you? A lot, as it turns out.
Every WordPress theme needs maintenance, and who wants to deal with that? Let our experts handle it for you.
Get your site’s backend issues fixed. Select from any of the categories below. Each bullet represents one point.
Install a comment system
Install, activate or update a Plugin
-You must specify which plugin(s) to update.
-Example: A specific version provided to us by uploading it to the hosting account
Troubleshoot and fix WordPress plugin issues
Config file changes
Troubleshoot and fix a contact form issue
A php.ini, web.config, or .htaccess will be edited or created based on the request.
Permalinks, MySQL optimization and fixing connection strings.
Ensure that your database is working smoothly. Select from any of the categories below. Each bullet represents one point.
Database find & replace
Fix WordPress database connection strings
Update, activate, or reset WordPress permalinks
-If necessary, create configuration file
Import or export WordPress database
-Example: .sql file
Optimize WordPress database
Make sure your website is working well. Select from any of the categories below. Each bullet represents one task.
Check Google indexing
-Appropriate title pixel length
-Appropriate description length test
-Home page image descriptions
Evaluate page optimization
-Website load time
Let us handle the boring stuff, like optimizing your images and setting up redirects. That way you can focus on the fun things.
We can do the admin work you don’t want to do. Select from any of the categories below. Each bullet represents one point.
Add a favicon
Set up WordPress redirects
Preventing WordPress comment spam
-Add requested items to comment blacklist
-Disable comments for the entire site
-Disable trackbacks for the entire site
-Disable comments on old posts
-Limit number of links in comments
-Remove all comments, either active or pending, upon request
-Disable comments or trackback on individual pages (up to five)
-Disable external comment requests
It’s a subscription-based service, available 24/7/365, that provides assistance or fixes for WordPress-related issues that come up at a moment’s notice.
Peace of mind. Knowing that you have a WordPress expert available anytime to help you solve problems takes a load of stress off your shoulders. Not to mention, it’ll save you a ton of time.
WP Premium Support is based on a monthly point cycle. Every month, WP Premium Support points reset and do not roll in to the following month. When a task is submitted, the point is consumed and placed in a pending status until the request is closed, consuming the point in the cycle in which it was started.
Yes, WP Premium Support is not available for certain tasks or sites. Click here to see a full list of WP Premium Support services and restrictions.
We have you covered with a couple of options. You can upgrade your plan to the next tier, or you can purchase additional points if you do not think you will need the added points on a recurring basis.
That depends on how much help you need. Each task costs one credit, and we offer 1-, 3-, 5- and 10-credit plans. If you think you’ll need more help, you’ll save money with a higher credit plan.
Each task from the WP Premium Support catalog uses one point, regardless of the amount of time taken. If our developers find that additional tasks are needed to solve a problem, you will be notified to approve of the additional point usage.
Yes. Our WordPress developers can help with most hosting providers. You are not required to have Inslyhost hosting services. If your website is not hosted by Inslyhost, then when you add the site to your subscription, you will be prompted to enter the credentials for your site.
Call us anytime at 071 545 5541 and we’ll do our best to answer all your WP Premium Support questions.